Updated on 13-10-2025
Who We Are
365 PROJECT (“we”, “our” or “the company”) operates the website
https://365-project.com (the “Site”). This Privacy Policy describes how we collect, use, protect and share the personal information of users (“you”, “user”) who visit our
Site or use our services.
Information We Collect
Personal Information
We collect personal information when you interact with our Site, for example when you make a purchase, create an account, subscribe to our newsletter, or contact our customer service team. This information may include:
Contact details: full name, email address, postal address and telephone number
Payment Data: Information needed to process orders (for example, credit card or digital payment methods). Payments are securely processed through third-party providers; we don't store payment information on our servers.
Shipping and billing information: necessary for the delivery of the products
acquired.
Non-Personal Information
Automatically, we may collect technical and Site usage information, such as:
Type of browser, operating system and device used.
IP address, Internet service provider (ISP), pages visited, date and time
of access, and time spent on the Site.
Cookies and Tracking Technologies
Our Site uses “cookies” and similar technologies to improve your experience of
navigation, remember your preferences and analyze the use of the Site. You can configure your browser to reject cookies or receive a warning before they are stored.
How We Use Your Information
We may use the information collected for the following purposes:
Process orders and payments, and provide customer support.
Maintain and improve our services, personalizing the user experience.
Send communications related to orders, updates or support.
Send promotional information or newsletters, always with your consent, and allowing you to unsubscribe at any time.
Comply with legal and regulatory obligations.
How We Protect Your Data
We implement physical, electronic and administrative security measures to protect
your personal information in the face of unauthorized access, alteration or disclosure. All sensitive information is transmitted via a secure connection (SSL) and we continue
industry standards for payment security and data protection.
Data Sharing
We do not sell, rent or transfer your personal data to third parties. However, we may share your information with:
External service providers that help us with operations such as
payment processing, product shipping or marketing (always under confidentiality agreements and compliance with the GDPR).
Legal authorities, if disclosure is required by law or necessary to protect our rights.
In the case of business transactions (merger, acquisition or sale), where customer information may be transferred in accordance with applicable laws.
Data Retention
We keep your personal data only for as long as necessary to comply
for the purposes described in this policy or for as long as your account remains active. We may keep certain additional information for as long as required to comply with legal obligations or resolve disputes.
Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data and get a copy.
Rectify incorrect or outdated information.
Request the deletion of your personal data when they are no longer needed.
Limit or object to the processing of your data in certain cases.
Data portability, requesting your data in a structured and commonly used format.
Withdraw your consent for commercial communications at any time.
To exercise any of these rights, you can contact us by the means indicated at the end of this policy.
International Transfers
Your data may be transferred and processed outside your country of residence, even in
countries outside the European Economic Area. In these cases, we guarantee that such
transfers are made under mechanisms recognized by the European Commission (such as Standard Contractual Clauses) to ensure an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date indicated at the beginning
reflects the latest modification. We recommend that you periodically review this section for
keep you informed. Continued use of the Site after the posting of changes implies acceptance of the updated version.
Contact
If you have questions, requests or comments about this Privacy Policy, you can contact us at:
Email: support@365-project.com
Telephone: (+34) 601769392
